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Obviously the name of the seller
and the property address will be included in the listing contract.
There are many other things that are included, too, and you should
be aware of them. Price and Terms
of Sale
When setting the terms of sale, the main thing you are concerned with
is the price. You should have a basic idea of what your home is worth
by keeping track of other sales in the neighborhood. Plus, you have
probably interviewed at least two real estate agents and they have
given you their own ideas. Exercise great care in determining your
asking price, making sure not to set it too high or too low.
In addition to the price, you will disclose what personal property,
if any, goes with the house when you sell it. Personal property is
anything that is not attached or fixed to the home, such as washers,
dryers, refrigerators, and so on.
There may be some item that is considered "real property"
that you do not intend to include in the sale. Real property is anything
that is attached to the home. For example, you may have a chandelier
that has been in your family for generations and you take it from
home to home when you move. Since the chandelier is attached to the
house, it is considered "real property" and a reasonable
buyer would normally expect it to go with the house. The listing contract
should make clear that it does not, and your agent should also enter
this information with the Multiple Listing Service. Real
Estate Commission
In most areas there is a "customary" percentage that real
estate agents expect to earn as a commission. Usually, it is six percent
of the sales price. In some areas it can be as high as seven percent.
However, just like anything else in real estate, this amount is negotiable.
When completing the listing agreement, you and your agent will agree
on the amount of the real estate commission.
The listing contract also specifies when the commission is earned.
If a buyer presents an offer that meets your listing price and terms,
the agent has effectively earned the commission. If a buyer presents
an offer and you reach agreement on price and terms through counter-offers,
the agent has also earned his or her commission.
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Listing Commissions and Issues
Are Commissions Negotiable?
In most areas there is a "customary" percentage that real
estate agents expect to earn as a commission. Usually, it is six percent
of the sales price. In some areas it can be as high as seven percent.
However, just like anything else in real estate, this amount is negotiable.
When completing the listing agreement, you and your agent will agree
on the amount of the real estate commission.
Cut-Rate Listing Commissions
With the advent of the web, a lot of agents are offering "cut-rate"
commissions. Most of the time, lower commissions are tied to a lower
level of service. If all you want is to be listed with the Multiple
Listing Service and a sign in the front yard, then a cut-rate commission
may be right for you. If you want an agent who will actively promote
your property to other agents and spend money on advertising, then
you probably are not going to get that level of service with a reduced
commission.
At other times, the lower commissions are offered when you agree to
tie in to other services offered by the broker, such as agreeing to
use a specific lender, escrow, settlement, or title company. The broker
(not the agent) will probably have some type of ownership or profit
participation in those businesses. The problem with agreeing to tie
in to these other companies is that they do not have to be as competitive
in pricing their products or services.
Another common practice when you see an ad for a reduced commission
is that the compensation is lowered when you agree to buy your next
home through the same agent or broker. Usually, the reduced commission
is not really being offered on the sale of your existing home but
on the purchase of your next one. The ads are usually unclear on this.
As a result, when you see an offer for a lower commission, you should
analyze what you are giving up by accepting such an offer. It probably
will not be readily apparent in the advertisement. Be sure to ask
lots of questions.
How and When Listing Commissions are Earned
Your listing contract specifies a listing price. Your agent’s
job is to bring a "ready, willing and able" buyer to present
an offer. If you reach agreement with the buyer, then the agent has
done his job and earned the commission. Once the sale has closed,
the real estate broker gets paid from the proceeds of the sale.
If the buyer proves unable or unwilling to conclude the sale, the
house is placed back on the market and the agent has to begin earning
his or her commission all over again.
However, if the seller backs out or does not accept an offer that
meets the price and terms of the listing agreement, the listing broker
has still earned the commission. They may want to be paid, even though
you did not actually sell your home. Therefore, it is very important
to carefully consider every detail when completing your listing contract
and accepting an offer to buy your property.
Hot Market Under-Pricing Sales Technique – Commission Issues
During a "hot market" there is a certain marketing technique
which, though very effective, could cause trouble because of the way
the contract is written. This is the practice of "under-pricing"
the home. In a hot market, a home that is under-priced gets a lot
of attention from other Realtors, and they all start showing your
home to their clients. Often, you get into a situation where multiple
offers are presented and the price starts going up because of the
frenzy. You end up selling the house above your asking price and perhaps
above what you could have received if you had priced it traditionally.
However, the technique does have the potential to backfire, so you
should build safeguards to prevent having to pay a commission "just
in case."
You see, the listing contract usually states that if an offer is received
that meets the terms presented in the contract (including price),
the real estate agent has earned his or her commission – even
if you decide not to sell. A reputable agent would never attempt to
collect a commission if they were using the "under-pricing"
technique and it backfired, even if they are technically entitled
to one. For that reason, in the "additional terms" space
on the listing contract, you should specify your true target price
– when the agent has really earned the commission. |
Multiple Listing Service
Your listing contract should specify whether or not the house will
be listed with the local MLS (multiple listing service). It is definitely
in your interest to have the house listed. This is because your
sales force is automatically multiplied by however many agents are
members of the local MLS. If your house is not listed, then you
only have one agent working for you instead of many.
Agency Duties of a Listing Agent
The listing contract will specify that your agent is acting as a
"seller’s agent." This means that, in the sale of
your house, they are working for you and only you. However, there
may be times when your listing agent has a client who wants to buy
your home. For that reason, there is a little "wiggle room"
in the listing contract. If your agent also represents the buyer,
the listing contract should specify that they provide an additional
disclosure that details their duties as a dual agent.
The contract also provides permission for your listing agent to
act as an agent for others on other transactions. They can continue
to list other properties, and represent buyers looking at other
homes.
Lockbox
A lockbox is a basically a padlock with a cavity inside where a
key to your home can be placed. Only someone with an electronic
key or the combination can get into the lockbox and access the key.
Having a lockbox available at your house makes it easy for other
agents to get access to your house.
Without the lockbox, agents representing buyers would have to set
appointments to meet you or your agent at the house so they could
gain access and view the home. This would be inconvenient. Since
almost every other house does have a lockbox available, if you do
not allow one most agents will simply not show your property. You
will miss out on lots of potential buyers.
The listing contract specifies whether you allow a lockbox or not.
It is locked into place, usually on the front door and cannot be
removed. Only other agents can access the key that is located within
the lockbox.
Resolution of Disputes
There are times when you and your agent have a disagreement that
you cannot resolve by yourselves. Maybe the agent did a poor job
or misrepresented something. Maybe your agent was really doing their
job correctly, but you did not understand. Perhaps the agent will
have a dispute with you.
The listing contract specifies what methods will be used to settle
such disputes. You can choose to accept binding arbitration, which
is usually cheaper than hiring a lawyer and going to court. Usually,
matters that can be dealt with in a small claims court are excluded
from having to go to binding arbitration.
You are not required to sign or initial the binding arbitration
clause. This would leave you free to hire an attorney and pursue
disputes in civil court instead of binding arbitration. However,
we are not recommending one choice or the other, as giving legal
advice is not part of the services we offer.
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